How to Lead: For Sociopaths
Do you want to work your way to the top for the sole purpose of doing less and dictating more? Is status and power important to you but you don't really want to do much? Then you're in the right place.
Read MoreWelcome!
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Do you want to work your way to the top for the sole purpose of doing less and dictating more? Is status and power important to you but you don't really want to do much? Then you're in the right place.
Read MoreRecommendations:
Channing: Unison Life by Brutus (Music Album)
Joe: Volbeat (Music)
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Read MoreDon't get caught up in other people's emotions. Customers and coworkers will often times act as if they are in the midst of an emergency when they are not. Or they will act childish or rude. Or they will act as if you are the only one who can help them. This is almost never an accurate depiction of their situation. They might be trying to manipulate you into giving them a price break or, worse, they simply have no control over their emotions. Having empathy and sympathy is helpful in understanding and communicating with customers but getting wrapped up in their emotional states means that you stop being in control of your own autonomy and you can unconsciously take on their emotions. If this happens you can find yourself anxious, angry, fearful, hyperactive or otherwise mirroring someone else's emotions unnecessarily.
Read MoreI spent the last six years working for a large electronics retailer and most of that time was as a Store Manager. In the last year I worked there they changed the title to Store Leader to try to infuse some ownership or enthusiasm into the role. The company was constantly changing terms, role definitions and performance evaluation standards in an effort to create impactful "cultural" changes but it mostly led to inconsistency and confusion. Frequently redefining evaluative tools, job descriptions and philosophies indicates a lack of central vision and understanding of psychology. Ambiguity and inconsistency muddy the waters of an organization's central goals and frustrates managers.
Read MoreWe have conference calls once a week. They are a good time to check Twitter, Facebook, tinder, back to Twitter, back to Facebook, play solitaire, text people, watch a Youtube video with no sound... You get it. Every once in a while there is a piece of important information that I write down but if I don't a thorough set of notes will show up in my e-mail an hour or so later making any notes unnecessary.
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